Privacy notice
How the council collects, uses and protects your personal information when you use this website.
In effect from 1 January 2024
1. Information We Collect
We collect information that you voluntarily provide when using our online services, including your name, email address, phone number, and any details submitted through service application forms. We may also automatically collect technical information such as your IP address, browser type, and pages visited to improve our website performance and user experience.
In short
- Name, email, phone from service forms
- IP address and browser data (automatic)
- Usage analytics for site improvements
2. How We Use Information
The information we collect is used to process your service requests, respond to inquiries, and improve council operations. We may also use your contact details to send important announcements, service updates, or community notices relevant to Ukulhas residents. We do not use personal information for commercial marketing purposes.
In short
- Processing service requests
- Community announcements and updates
- No commercial marketing
3. Data Protection
The Ukulhas Island Council implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal information is restricted to authorized council staff who require it to perform their duties. All data is stored securely in compliance with applicable data protection regulations.
In short
- Encryption and access controls
- Staff-only access on need-to-know basis
- Regulatory compliance
5. Third-Party Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where required by law or necessary to fulfill a legitimate government function. We may share anonymized, aggregated data with partner organizations for research or planning purposes.
In short
- No selling or trading of data
- Legal requirements only
- Anonymized data for research
6. Your Rights
You have the right to access, correct, or request deletion of your personal information held by the council. You may also withdraw your consent to data processing at any time, subject to legal obligations. To exercise any of these rights, please contact the council office using the details provided below.
In short
- Access and correction rights
- Right to deletion
- Withdraw consent anytime
7. Contact
If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact the Ukulhas Island Council at +960 6660536 or email hello@ukulhas.gov.mv. Our office is open Sunday through Thursday during regular working hours.
In short
- Phone: +960 6660536
- Email: hello@ukulhas.gov.mv
- Sunday - Thursday office hours
Questions about this page?
Contact the council office and we'll explain.